Real quotes and reports from our jobs
These are real quotes and reports we sent to customers, published with each client’s permission. Names, street addresses, contact details, claim numbers and bank details are blacked out. We publish them because we believe in radical transparency: before you call us, you can see exactly what you get, from the photos and the regulations we cite to the options and the prices. There are 50 documents here, 42 from Melbourne and Victoria and 8 from Canberra.
Browse the library
- Insurance make-safe reports
- Pre-arrival estimates: send us photos, get a quote
- Expert, VCAT and dilapidation reports
- Waterproofing
- Pergolas & structures · Insulation & ventilation
- Gutters & valley guard
- Skylights
Quote
Powered roof-space ventilator · Traralgon VIC
Supply-and-install quote for a powered roof-space ventilator at a Colorbond-roofed rental home in Traralgon. The roof had no breathable wrap, so moisture was trapped and mould was starting inside. The low-power AiroMatic unit plugs into an existing roof-cavity power point, for $1,480.72 including GST, colour-matched to the roof.
Report
Waterproofing compliance certificate · Ringwood North VIC
Waterproofing compliance certificate and site audit for a building in Ringwood North with a profiled metal roof deck and roof-mounted plant. It records old water stains but no active leaks after rain, plus the polyurethane sealing at joints, fixings and pipe penetrations and the isolator pads under equipment brackets, with a compliance and warranty statement.
Report
Leak at AC pipework flashing · Eumemmerring VIC
Leak findings report from Eumemmerring. Water and dye testing traced a kitchen ceiling leak to the flashing around the air-conditioning pipework. The screws had been installed without sealing washers, and there were extra unsealed holes. It's a short, clear example of how dye testing finds the exact cause instead of guessing.
Quote
Ceiling insulation removal & replacement · Glen Iris VIC
Fixed-price quote to replace degraded ceiling insulation across two buildings in a 1960s strata complex in Glen Iris, covering 418 square metres. We remove the old batts, HEPA-vacuum the roof cavities and install new batts, all from inside the roof via the existing manholes. Option 2 (R5.0) is recommended at $42,878, only $3,000 more for much better thermal performance.
Quote
Heritage steep roof leak · Brunswick VIC
Plain-English, five-option quote for a steep 45-degree heritage church roof in Brunswick, where water was tracking through the cavity and dripping from a light fitting. It explains what we saw on the roof and why it matters, then offers stand-alone options from a $900 dye test to a $12,600 ridge and valley repair, planned around a quiet therapy space.
Quote
Concrete tile roof leak & full maintenance · Vermont South VIC
Structural assessment and repair quote for a 50-year-old concrete tile roof in Vermont South. We found the causes of the leaks, including skylights, tiles and gutters, and priced options from about $1,400 for targeted leak repairs up to about $22,400 for full maintenance, with dye testing and photo and video evidence of every finding.
Quote
Leak repair at old/new roof junction, valleys · Glen Iris VIC
Job completion statement for a Californian bungalow in Glen Iris with a two-storey extension. During big storms, water was getting in where the old and new roof sections meet, through clogged valley flashings and a broken tile. The statement records the repair we completed, the evidence behind it, and further options for the rest of the roof.
Pre-arrival estimate
Gable masonry re-bed after tree impact · Balwyn North VIC
Storm-damage repair quote for a home in Balwyn North, where a falling tree branch damaged the gable-end masonry. Prepared before attending from the assessor's report and two site photos, it covers re-mortaring and rebedding about 3.5 metres of gable and replacing the missing quad timber, for $1,386 including GST.
Pre-arrival estimate
Dye leak detection & skylight/box gutter repair · Mill Park VIC
Dye-testing and repair quote for a two-storey tiled townhouse in Mill Park with an ongoing leak near two skylights. We prepared it before attending, from the property manager's photos and an earlier roofer's quote. We first dye-test to find the exact entry point, then fix the skylight flashings, tiles and box gutter junction. Options are $2,405, $3,185 and $4,225.
Quote
Industrial gutter & stormwater maintenance · Derrimut VIC
Commercial maintenance quote for three large warehouses in Derrimut, in Melbourne's west. It covers vacuum extraction and high-pressure flushing of the gutters and stormwater systems, scheduled after hours to avoid disrupting operations, with induction and safe work method statements. Prices range from about $10,000 to $16,600, and the quote was prepared from site details before our first visit.
Quote
Flat metal roof remediation · Ivanhoe East VIC
Three-option quote for a 14-unit apartment block in Ivanhoe East with a flat sheet-metal roof. Working from an earlier defect inspection report, we priced fixes for split sealant around roof penetrations, ponding water, unsupported ventilation equipment and missing roof turn-downs, at $29,345, $39,876 and $48,678 plus GST.
Insurance
Same-day forensic inspection and make-safe report from Nicholls, Canberra. Water was getting into a ground-floor bathroom, and we confirmed the source as badly deteriorated lead flashing where the first-floor roof meets the wall. We installed a temporary make-safe on the day and documented everything with before, during and after photos and video.
Insurance
Lead flashing replacement options · Nicholls ACT
Permanent repair options report that follows our make-safe visit in Nicholls, Canberra. It confirms a 2.8 metre section of failed lead flashing at the roof-to-wall junction as the cause of the water getting in, gives the measurements, and compares permanent flashing replacement options with their risks so the insurer could approve the right fix.
Quote
Pergola structural prep & box gutter connection · Ivanhoe VIC
Quote for the structural preparation needed to safely connect an existing pergola to a house in Ivanhoe. The work covers the box gutter, Colorbond and flashing changes at the junction, with clear options from about $10,500 to $39,000 and a step-by-step method so water can't get in where the pergola meets the house.
Quote
Concrete tile repair & waterproofing · Glen Waverley VIC
Repair quote for a leaking concrete tile roof on a single-level unit in Glen Waverley. After getting up on the roof, we priced targeted tile replacement, valley repairs and waterproofing as clear options from about $1,400 to $3,800, and explained what each one fixes and what could go wrong if it's left.
Pre-arrival estimate
Balcony waterproofing leak + ceiling restoration · Doncaster VIC
Quote for a balcony waterproofing leak in Doncaster, where the master bedroom ceiling below a ponding balcony cracked and fell after heavy rain. Prepared before attending from the owner's photos, it covers moisture and thermal scanning, dye testing, membrane repair and ceiling restoration, plus evidence for a builder warranty claim on the near-new home.
Insurance
Gutter/downpipe flow restoration & roof assessment · Flynn ACT
Insurance make-safe quote from Flynn, Canberra. Blocked gutters and downpipes were overflowing, so the quote covers clearing and flushing the gutters, removing the downpipe bends that standard flushing misses, a flow test, and a roof assessment. Every step lists what could go wrong and how we prevent it, with a total of $2,563 including GST.
Insurance
Porous tiles, torn sarking, over-bedded valley · Newborough VIC
Insurance leak report from Newborough in Gippsland. Water was coming into the hallway because the tiles had become porous, the sarking underneath was torn, and a valley over-bedded with mortar was damming rainwater under the tiles. We removed the excess bedding, storm-sealed the area, and recommended permanent tile and sarking repairs.
Insurance
Displaced/broken tiles · Traralgon VIC
Emergency weatherproofing report from Traralgon. Several roof tiles had shifted or had broken lugs, so they no longer locked together and water could get in. We realigned the tiles where possible and secured a heavy-duty 3.6 by 3.6 metre tarp over the worst section to stop further internal damage until permanent repairs.
Pre-arrival estimate
Roof water-ingress repair · Curtin ACT
Insurance repair quote for a roof leak in Curtin, Canberra, prepared before attending from the homeowner's photos and video and the insurer's assessment report. We reviewed the evidence, identified likely flashing defects, and priced the repairs with dye testing to confirm the cause. It shows how we can give a quick, evidence-based quote without a first site visit.
Insurance
Collapsed pergola · Euroa VIC
Site inspection and clearance report from Euroa, in regional Victoria, after an old metal pergola collapsed against a boundary fence. We photographed the failed trusses and corrugated iron, brought in equipment to handle the heavy stone blocks and twisted steel, and cleared the site safely, with the documentation an insurance claim needs.
Insurance
Emergency make-safe · Bonnie Brook VIC
Emergency make-safe report from Bonnie Brook in Melbourne's west. Cracked and missing mortar on the ridge capping was letting rain into the home. We recorded the damage on video, then installed a heavy-duty tarp over the leak area, positioned so water runs off properly, to protect the inside until the ridge can be permanently rebedded and repointed.
Insurance
Emergency make-safe · Coburg VIC
Before-and-after make-safe report from Coburg. A rusted, failed skylight and a gap where the tiles meet the wall were letting water pour into an internal corridor and through the downlights. We tarped and sandbagged both areas to make the home watertight and checked the wet downlights for electrical safety, with photos of every step.
Report
Slipped tiles & valley repair · Pakenham VIC
Before-and-after repair report from Pakenham. Concrete roof tiles had slipped along a valley, leaving a gap that exposed the battens and let water into the roof space. We refitted the tiles, installed new metal valley flashing, cut the tiles to fit neatly and rebedded the ridge, then checked the internal electrics for moisture damage.
Quote
Tile roof restoration · Eaglemont VIC
Restoration quote for an ageing terracotta tile roof in Eaglemont. The mortar, valley beds and tiles were all wearing out at once and holding moss and moisture. The quote sets out each step, including bio-cleaning, high-pressure flushing, rebedding, repointing and valley work, plus safety and silt controls, at $5,460 + GST ($6,006 including GST).
Quote
Commercial roof restoration incl. box gutters & membrane · Dandenong South VIC
Restoration quote for a commercial roof in Dandenong South, covering box gutters, membrane areas and flashings. It shows our transparent pricing model and a staged plan that uses dye testing to confirm each leak before we fix it. Options range from targeted items of a few thousand dollars to full restoration packages of about $85,000 to $115,000.
Quote
Steep-roof remediation · Tecoma VIC
Three-option quote for a very steep, 43-degree roof in Tecoma in the Dandenong Ranges. The pitch means rope-access technicians and serious safety gear are needed, and the high rainfall and bushfire risk make valleys and debris control critical. The quote compares three remediation options, roughly $16,000 to $23,000, with the full compliance reasoning behind each.
Insurance
Air-con condensate leak vs balcony membrane · Travancore VIC
Forensic leak investigation for a strata apartment building in Travancore. Water kept dripping into two units on hot days. Our testing found a new, separate cause: a cracked or disconnected air-conditioning condensate drain in the unit above, which is different from the balcony membrane failure found earlier. This helped the owners corporation direct the repair and the claim correctly.
Quote
Gutter, downpipe & eaves replacement · Parkdale VIC
Detailed quote to replace the gutters, downpipes and eaves lining on a home in Parkdale. It goes beyond a price list to explain why the old drainage system needed replacing, how the new Colorbond system protects the home from water damage, and the Building and Plumbing Commission rules we follow. Every item is priced line by line.
Quote
Rooftop waterproofing around 12 plant stand legs · Richmond VIC
Detailed waterproofing quote for a commercial rooftop in Richmond. Cracked sealant around twelve rooftop plant stand legs was letting water into the building. We strip the old sealant, prime, and apply a 2 mm flexible polyurethane membrane, then water-test and document each spot, for $2,827 including GST.
Insurance
Insurance make-safe report from Belmont, Geelong, after a car hit a garage sectional door and knocked the panels off their hinges. Our team stabilised the door, refitted the hinges and added structural bracing so the property was secure and weather-tight until permanent repairs. The report explains each step and the reason for it, the way insurers and their agents need it.
Quote
Balcony canopy construction · Caulfield North VIC
Subcontract quote to a builder for a new balcony canopy at an apartment project in Caulfield North. We priced it from the architectural drawings, covering the Colorbond canopy, box gutter and flashings, with full compliance and scheduling for a live construction site. The total is $14,679.50 including GST.
Report
Tile roof inspection · Dunlop ACT
Inspection report for a tiled home in Dunlop, Canberra, covering eleven separate issues. We found peeling tile coating, a loose batten causing tiles to sag, worn pergola and skylight flashings, painted gutters rusting underneath, gutters clogged with leaves, and ridges that need rebedding. Each issue is photographed, with recommended repairs including a wash and repaint estimated at $4,500 to $6,000.
Quote
Domed valley guard installation · Red Hill ACT
Detailed quote to install 53 linear metres of domed aluminium valley guard on a tiled roof in Red Hill, Canberra. The street's oaks, elms and nearby gum trees fill the roof valleys with leaves, which causes overflows and creates an ember trap in bushfire season. The quote explains the local risks, the product choice and the installation method, with transparent pricing.
Report
Roof restoration feasibility · Silvan VIC
Feasibility study for restoring a terracotta tile roof in Silvan. It compares four options, from minimal maintenance at about $2,325 to $6,016 up to a full overhaul at about $15,500 to $36,038, looking at technical, cost, legal, scheduling and risk factors. It's a good example of the decision-making support we give before major roof work.
Report
Roof dilapidation record · Silvan VIC
Dilapidation report recording the condition of a terracotta tile roof on a rural property in Silvan in the Yarra Valley. It documents moss and dirt build-up, cracked pointing, broken tiles, rusted gutters and poorly sealed flashings before any work starts, which protects the owner when planning repairs, selling the property or making a claim.
Report
Terracotta roof restoration recommendations · Silvan VIC
Roof inspection and repair recommendation report for a terracotta tile home in Silvan. We found moss, broken tiles, cracked pointing, rusted gutters and weak flashings, made worse by the humid Yarra Valley climate. The report explains each defect and gives four priced options, from minimal maintenance through to a full restoration.
Report
Roof repair scope for insurance builder · Chisholm ACT
Scope-of-works report for an insurance-managed roof repair in Chisholm, Canberra. After a site visit we documented the tile roof leaks, wrote a detailed scope, and priced several repair options from about $2,000 to $25,000. Insurers, builders and homeowners get the same clear, impartial information, whichever option they choose.
Report
Gymnasium roof leak inspection · Echuca VIC
Drone roof inspection of a specialist school gymnasium in Echuca, done after the principal reported water damage to the ceiling. The roof was too high to walk safely, so we surveyed it by drone. We found no active defects and confirmed the staining came from an old leak from when the building was built, which saved the school from paying for repairs it didn't need.
Report
Stormwater drain leak · South Yarra VIC
Roof plumbing assessment for a leaking multi-storey apartment in South Yarra. Water was showing up three floors below the top unit, and we traced it to a blocked or defective stormwater drain. The report explains the regulations and sets out three repair scenarios, from about $2,000 to $15,000, with the pros, cons and risks of each so the owner could choose.
Report
School roof & gutter condition report · Moonee Ponds VIC
Photo-by-photo roof condition report for a primary school in Moonee Ponds. We walked each wing, including the hall, numbered every defect, and recorded damage and gutter blockages. Updated photos show the gutters fully cleaned for a before-and-after comparison. It's a good example of the visual evidence schools and facility managers get from a Holy Mess roof report.
Report
Box gutter & flashing inspection · Box Hill VIC
Roof inspection for a unit in Box Hill, focused on the box gutters and flashings. The report records overflow risks and flashing defects, explains what the Building Act, NCC and Australian Standards require, and gives several repair options, including budget-friendly ones, along with the risks of doing nothing.
Report
Full roof inspection · St Kilda VIC
Full roof inspection of a St Kilda property with several roof types: concrete tiles, a flat deck, box gutters and a garage roof. Using a walk-over and drone footage, we recorded flashing, gutter and drainage defects area by area. Each finding is linked to the relevant regulations and comes with repair options and their trade-offs, so the owner could plan the work by priority and budget.
Report
Metal roof & flashing inspection · McKinnon VIC
Two-part roof inspection report for a home in McKinnon. Section one covers the metal roof areas we were already repairing. Section two covers other areas where we found non-compliant flashings and potential leaks. For each, the report sets out the findings, the relevant VBA and NCC requirements, the risks of leaving it, and options for different budgets.
Report
Roof inspection report · Lindenow VIC
Inspection report for a primary school toilet block roof in Lindenow, East Gippsland. Our licensed roof plumber found extensive rust, old patches and non-compliant repairs on the corrugated metal roof and gutters. The report explains the regulations, the risks of doing nothing, and sets out options from targeted repairs through to full roof and gutter replacement.
Report
Roof & stormwater inspection · Bairnsdale VIC
Roof and stormwater inspection for a primary school toilet block in Bairnsdale. We documented problems with the Colorbond roof, skylights, gutters and stormwater drainage, checked them against the NCC and AS/NZS 3500.3, and gave the school priced options ranging from about $2,500 for maintenance up to about $20,000 for full replacement, with pros, cons and risks for each.
Report
School toilet block & walkway roofs, box gutters · Bundalaguah VIC
Inspection of the toilet block and walkway roofs at a rural primary school in Bundalaguah, Gippsland. We found box gutter and stormwater drainage problems and assessed each section against the Plumbing Code of Australia and AS/NZS 3500.3. The school received clear options ranging from about $1,000 to $12,000 so it could plan repairs within its budget.
Report
Roof leak report for a townhouse in Amaroo, Canberra, where water marks were showing in the lounge, dining and living areas. We traced the leaks to cracked and displaced tiles under the flashing and around the evaporative cooler and its ducts. The report explains each cause and gives repair options from small targeted fixes to larger works.
Report
Metal roof inspection · Dandenong VIC
Roof inspection for a unit in Dandenong with a metal roof. We checked the panels, fasteners, flashings, gutters, downpipes, insulation and ventilation, using a drone for the hard-to-reach areas. The report records rust, loose fixings and possible water entry points with photos, then lists the repairs needed to stop small problems turning into expensive damage.
Report
Defective plumbing installation · Collingwood VIC
Expert report prepared for a VCAT dispute in Collingwood about a defective plumbing installation. After inspecting the site, we documented each defect in the previous contractor's roof plumbing work, referenced the compliance certificate and the regulations, and costed the rectification at about $13,467. It's an example of the independent evidence we provide for tribunal and legal matters.
Insurance make-safe reports
10 documents: Belmont, Bonnie Brook, Coburg, Euroa, Flynn, Newborough, Nicholls, Traralgon, Travancore. Related pages: Emergency roof repairs · Emergency roof repairs Canberra.
- Water ingress · Nicholls ACT (Insurance, 2026-04)
- Lead flashing replacement options · Nicholls ACT (Insurance, 2026-04)
- Gutter/downpipe flow restoration & roof assessment · Flynn ACT (Insurance, 2026-03)
- Porous tiles, torn sarking, over-bedded valley · Newborough VIC (Insurance, 2026-03)
- Displaced/broken tiles · Traralgon VIC (Insurance, 2026-03)
- Collapsed pergola · Euroa VIC (Insurance, 2026-03)
- Emergency make-safe · Bonnie Brook VIC (Insurance, 2026-03)
- Emergency make-safe · Coburg VIC (Insurance, 2026-02)
- Air-con condensate leak vs balcony membrane · Travancore VIC (Insurance, 2026-02)
- Make-safe · Belmont VIC (Insurance, 2026-01)
Pre-arrival estimates: send us photos, get a quote
4 documents: Balwyn North, Curtin, Doncaster, Mill Park. Related pages: Roof repairs · Roof repairs Canberra.
- Gable masonry re-bed after tree impact · Balwyn North VIC (Pre-arrival estimate, 2026-05)
- Dye leak detection & skylight/box gutter repair · Mill Park VIC (Pre-arrival estimate, 2026-04)
- Balcony waterproofing leak + ceiling restoration · Doncaster VIC (Pre-arrival estimate, 2026-03)
- Roof water-ingress repair · Curtin ACT (Pre-arrival estimate, 2026-03)
Expert, VCAT and dilapidation reports
3 documents: Collingwood, Silvan. Related pages: Roof reports · Roof reports Canberra.
- Roof restoration feasibility · Silvan VIC (Report, 2025-08)
- Roof dilapidation record · Silvan VIC (Report, 2025-08)
- Defective plumbing installation · Collingwood VIC (Report, 2023-07)
Waterproofing
5 documents: Doncaster, Ivanhoe East, Richmond, Ringwood North, Travancore. Related pages: Waterproofing Melbourne · Waterproofing Canberra.
- Waterproofing compliance certificate · Ringwood North VIC (Report, 2026-08)
- Flat metal roof remediation · Ivanhoe East VIC (Quote, 2026-04)
- Balcony waterproofing leak + ceiling restoration · Doncaster VIC (Pre-arrival estimate, 2026-03)
- Air-con condensate leak vs balcony membrane · Travancore VIC (Insurance, 2026-02)
- Rooftop waterproofing around 12 plant stand legs · Richmond VIC (Quote, 2026-01)
Pergolas & structures · Insulation & ventilation
4 documents: Euroa, Glen Iris, Ivanhoe, Traralgon. Related pages: General repairs Melbourne · General repairs Canberra.
- Powered roof-space ventilator · Traralgon VIC (Quote, 2026-09)
- Ceiling insulation removal & replacement · Glen Iris VIC (Quote, 2026-06)
- Pergola structural prep & box gutter connection · Ivanhoe VIC (Quote, 2026-04)
- Collapsed pergola · Euroa VIC (Insurance, 2026-03)
Gutters & valley guard
7 documents: Derrimut, Dunlop, Flynn, Lindenow, Moonee Ponds, Parkdale, Red Hill. Related pages: Gutter replacement Melbourne · Gutter replacement Canberra.
- Industrial gutter & stormwater maintenance · Derrimut VIC (Quote, 2026-04)
- Gutter/downpipe flow restoration & roof assessment · Flynn ACT (Insurance, 2026-03)
- Gutter, downpipe & eaves replacement · Parkdale VIC (Quote, 2026-02)
- Tile roof inspection · Dunlop ACT (Report, 2025-12)
- Domed valley guard installation · Red Hill ACT (Quote, 2025-10)
- School roof & gutter condition report · Moonee Ponds VIC (Report, 2025-05)
- Roof inspection report · Lindenow VIC (Report, 2025-04)
Skylights
5 documents: Bairnsdale, Coburg, Dunlop, Mill Park, Vermont South. Related pages: Skylight repairs Melbourne · Skylight repairs Canberra.
- Concrete tile roof leak & full maintenance · Vermont South VIC (Quote, 2026-05)
- Dye leak detection & skylight/box gutter repair · Mill Park VIC (Pre-arrival estimate, 2026-04)
- Emergency make-safe · Coburg VIC (Insurance, 2026-02)
- Tile roof inspection · Dunlop ACT (Report, 2025-12)
- Roof & stormwater inspection · Bairnsdale VIC (Report, 2025-04)
How we write our reports
- Photos of every defect, numbered and explained.
- Regulations cited, such as the NCC, AS/NZS 3500.3 and the Plumbing Code of Australia, where they apply.
- Options for every budget, from targeted repairs to full replacement.
- The risks of doing nothing, spelled out for each option.
- Prices locked in, so you know the cost before we start.
Get your own report or quote
Call or email us and we'll give you a free estimate over the phone. Send photos and videos on WhatsApp to 0426 204 244 for a pre-arrival estimate, and we'll follow up with a written document setting out the likely scenarios, the cost of each and the warranty.
Melbourne: 03 8583 2640 · Showroom and warehouse (call ahead): Unit 10, 236–244 Edwards Road, Reservoir VIC 3073, open 6am to 6pm, 7 days.
Canberra: 0426 204 244 · Canberra base: 4/9 Dines Place, Bruce ACT 2617.
Service pages: Roof repairs Melbourne · Roof repairs Canberra · Roof reports Melbourne · Roof reports Canberra · Box gutters · Dye testing · Waterproofing Melbourne · Waterproofing Canberra · Gutter replacement Melbourne · Gutters & valley guard Canberra · Skylights Melbourne · Skylights Canberra · General repairs Melbourne · General repairs Canberra