Hail Damage Roof Repair in Melbourne
Hail can crack tiles, split ridge capping, dent sheets and smash skylights in minutes, and the leaks often show up days later. We make it safe 24/7, write the insurance report with photos, then repair the roof properly. Across Melbourne and towns within about a 2-hour drive.
Call us: 03 8583 2640 or 0426 204 244
Make-safe, insurance report, repair
I’m Victor from Holy Mess Repairs. After hail, we tarp anything that’s letting water in, then inspect the whole roof, including the parts you can’t see from the ground. You get a written report with photos of every damaged area, what caused it, and what the repair will cost, ready for your insurer.
Every job is done by fully licensed tradespeople, either our own Holy Mess team or a fully licensed contractor we organise and manage.
Hail damage we find and fix
- Cracked and broken tiles and ridge capping
- Dented or holed metal sheets, flashings and gutters
- Broken skylights and polycarbonate. See skylights.
- Damaged solar panel surrounds and roof penetrations
- Gutters and valleys blocked with hail and leaves, overflowing inside
Insurance reports for hail claims
Our insurance reports set out the damage area by area, with photos, the likely cause (hail versus age and wear), and itemised repair options with prices. Insurers and assessors use them to make a decision quickly. Need paperwork for a claim? See our insurance reports and, if a builder or contractor caused the problem, our expert witness and building dispute reports.
Before we get there
- If anyone is in danger, call 000. For fallen power lines, stay well clear and call your electricity distributor’s faults line.
- Turn off the water at the main stop tap (usually near the meter at the front boundary) if a pipe or fixture is leaking.
- Turn off the power at the switchboard if water is near power points, lights or appliances, and only if you can do it safely without standing in water.
- Smell gas? Don’t use switches or flames, open doors and windows, get out and call the gas emergency line.
- Move valuables away from the water and catch drips with buckets and towels.
- Take photos and videos for your insurer, and send them to us on WhatsApp at 0426 204 244.
After-hours emergency pricing, up front
After hours there’s a $330 call-out fee, and the minimum charge for an emergency repair is $550. We tell you both on the phone before we head out, so there are no surprises at the door. If the job is bigger than an emergency fix, we make it safe first, then give you a written quote for the long-term repair before any more work starts.
How it works
- You call, a tradesperson answers. Any hour, 7 days, on 0426 204 244. Send photos and videos on WhatsApp.
- We confirm the cost on the phone. $330 after-hours call-out and a $550 minimum, before anyone heads out.
- We make it safe. Stop the water, isolate the danger, cover or secure what’s damaged.
- We fix the cause. On the spot where we can, by fully licensed tradespeople.
- Photos and a quote for the rest. Before and after photos for you and your insurer, and a written quote for the long-term repair.
Real reports from our jobs (names and addresses blacked out)
- Report (insurance scope of works), Chisholm ACT (2025-07): Scope-of-works report for an insurance-managed roof repair in Chisholm, Canberra. After a site visit we documented the tile roof leaks, wrote a detailed scope, and priced several repair options from about $2,000 to $25,000. Insurers, builders and homeowners get the same clear, impartial information, whichever option they choose.
- Pre-arrival estimate (insurance, from client photos/video), Curtin ACT (2026-03): Insurance repair quote for a roof leak in Curtin, Canberra, prepared before attending from the homeowner’s photos and video and the insurer’s assessment report. We reviewed the evidence, identified likely flashing defects, and priced the repairs with dye testing to confirm the cause. It shows how we can give a quick, evidence-based quote without a first site visit.
- Insurance report (emergency weatherproofing), Traralgon (2026-03): Emergency weatherproofing report from Traralgon. Several roof tiles had shifted or had broken lugs, so they no longer locked together and water could get in. We realigned the tiles where possible and secured a heavy-duty 3.6 by 3.6 metre tarp over the worst section to stop further internal damage until permanent repairs.
See every published report on our real roof reports page.
Areas we cover
We cover all of Melbourne, plus the towns within about a 2-hour drive of the city:
- Geelong, Bellarine and Surf Coast: Geelong, Lara, Ocean Grove, Queenscliff, Torquay, Anglesea and Colac
- Mornington Peninsula: Frankston, Mornington, Rosebud and Sorrento
- West and Ballarat: Melton, Bacchus Marsh, Ballan and Ballarat
- Macedon Ranges and Goldfields: Sunbury, Gisborne, Woodend, Kyneton, Daylesford, Castlemaine and Bendigo
- North: Wallan, Kilmore, Seymour and Euroa
- Yarra Valley and Yarra Ranges: Lilydale, Yarra Glen, Healesville, Warburton, Kinglake and Marysville
- West Gippsland and Latrobe Valley: Pakenham, Drouin, Warragul, Moe, Morwell and Traralgon
- Bass Coast and South Gippsland: Phillip Island, San Remo, Wonthaggi, Inverloch and Leongatha
Not sure if your town is in range? Call 03 8583 2640 or 0426 204 244 and ask.
Why Holy Mess Repairs
- Fully licensed. Every job is done by fully licensed tradespeople, our own team or a fully licensed contractor we organise and manage.
- Insured through BizCover.
- 4.5 stars from 124 Google reviews.
- Photos of everything. You see the problem before we fix it and the result after.
- Prices before we start. You choose the option.
- Warranty that matches the work.
HOLYMESS PTY LTD · ABN 31 666 327 813
How we quote
Call or email us and I’ll give you a free estimate over the phone. There’s no fee for the estimate. Once you’re happy with it, we send you a written document that explains what to expect, the likely scenarios and what each one costs, plus the quality of work and the warranty. That way you know exactly what you’re getting before we arrive.
Send us photos and videos on WhatsApp: 0426 204 244. Send as many as you can. The more we see, the more accurate the estimate.
Melbourne hail damage roof repair FAQs
How much is an after-hours call-out?
After hours there’s a $330 call-out fee and a $550 minimum charge for an emergency repair. We confirm the cost on the phone before we come out.
Are you available 24/7?
Yes. Call or WhatsApp 0426 204 244 any time. A real roofer or plumber answers, not a call centre.
Do you write insurance reports for hail damage?
Yes. You get photos of each damaged area, the cause, and itemised repair options with prices. See our insurance reports page.
My roof looks fine from the ground. Could it still be hail damaged?
Yes. Cracked tiles and dents are often only visible up close. It’s worth an inspection after a big hailstorm, before the next rain.
Are you licensed and insured?
Yes. Every job is done by fully licensed tradespeople, and we’re insured through BizCover.
Do you cover my town?
Yes, if you’re in Melbourne or within about a 2-hour drive. That includes Geelong, the Bellarine, Torquay, the Mornington Peninsula, Ballarat, Bendigo, Castlemaine, Kyneton and the Macedon Ranges, Seymour, the Yarra Valley, Healesville, Warburton, Warragul, Traralgon, Phillip Island, Wonthaggi and Colac. Not sure? Call 03 8583 2640 and ask.
Can I see your work before I book?
Yes. Visit our Reservoir showroom and warehouse at Unit 10, 236–244 Edwards Road, Reservoir VIC. It’s open 6am to 6pm, 7 days. Call ahead and we’ll make sure the right person is there.
Do you charge for a quote?
No. Call or email us and we’ll give you a free estimate over the phone, with no fee for the estimate. Send photos and videos on WhatsApp to 0426 204 244 and we’ll follow up with a written document setting out the likely scenarios, the cost of each and the warranty.
Hail damage? Call now
Send us photos and videos on WhatsApp to 0426 204 244, or call for a free phone estimate.
Call Victor and the team: 03 8583 2640 or 0426 204 244
Visit our Reservoir showroom and warehouse: Unit 10, 236–244 Edwards Road, Reservoir VIC 3073. It’s our working base. Crews load materials there, our equipment and machinery are stored there, and the office is upstairs. There’s also a separate showroom where you can see examples of our roofing, plumbing and renovation work and meet the team. Open 6am to 6pm, 7 days. No booking needed, but call ahead and we’ll make sure the right person is there to meet you.
Holy Mess Repairs · 19 Chivers Rd, Templestowe VIC 3106 · Showroom and warehouse (call ahead): Unit 10, 236–244 Edwards Road, Reservoir VIC 3073 · Serving Melbourne and towns within about 2 hours