24/7 Emergency Repairs in Canberra
Roof leaking, pipe burst, house flooding, storm damage, power out? Call us now, any hour. We handle any kind of emergency, make it safe that night and fix the cause, across Canberra, Queanbeyan and towns within about an hour.
Call us: 03 8583 2640 or 0426 204 244
Any emergency, any trade, any hour
I’m Victor from Holy Mess Repairs. We’re roofers, plumbers and repair tradespeople, and we handle any kind of emergency around the home or business, 24 hours a day. If water, weather, a failed fitting or an accident has left your property unsafe or unliveable, call us. We’ll make it safe that night, fix what can be fixed on the spot, and then quote the long-term repair.
Fully licensed in Canberra: every job is done by fully licensed tradespeople, either our own Holy Mess team or a licensed contractor we work with, and you get a compliance certificate every time.
Emergencies we handle
- Roof leaks and storm damage: water through the ceiling, lifted sheets, broken tiles, blown-off flashings, fallen branches. See emergency roof repairs.
- Burst pipes and plumbing emergencies: split pipes, leaks you can’t stop, overflowing toilets. See emergency plumbing.
- Flooding and water damage: flooded basements, subfloors and rooms. We pump out, seal the leak and dry it out. See flooding and water damage.
- No hot water and leaking hot water tanks. See hot water repairs.
- Blocked and overflowing drains and sewage backing up. See blocked drains.
- Electrical faults: power out, wet wiring or downlights, a safety switch that keeps tripping, done by licensed electricians.
- Make-safe and board-up: tarping roofs, boarding broken windows and doors, securing damaged structures.
- Overflowing gutters and box gutters spilling water inside during heavy rain.
- Structural damage: sagging ceilings, collapsed pergolas, damaged gables, temporary propping until the permanent fix.
Not on the list? Call and ask. If it’s an emergency at your property, we can most likely help, and we’ll tell you honestly if it can wait until morning.
Before we get there
- If anyone is in danger, call 000. For fallen power lines, stay well clear and call your electricity distributor’s faults line.
- Turn off the water at the main stop tap (usually near the meter at the front boundary) if a pipe or fixture is leaking.
- Turn off the power at the switchboard if water is near power points, lights or appliances, and only if you can do it safely without standing in water.
- Smell gas? Don’t use switches or flames, open doors and windows, get out and call the gas emergency line.
- Move valuables away from the water and catch drips with buckets and towels.
- Take photos and videos for your insurer, and send them to us on WhatsApp at 0426 204 244.
After-hours emergency pricing, up front
After hours there’s a $330 call-out fee, and the minimum charge for an emergency repair is $550. We tell you both on the phone before we head out, so there are no surprises at the door. If the job is bigger than an emergency fix, we make it safe first, then give you a written quote for the long-term repair before any more work starts.
Make-safe tonight, long-term fix after
An emergency visit has two jobs. First, stop the damage getting worse: water stopped, power made safe, the roof or opening covered. Second, find the cause so it doesn’t happen again. Where we can, we fix the cause on the spot. Where the proper repair needs materials, a dry day or more trades, we document everything with photos, explain the options and send a written quote before we start.
Emergencies and insurance
Sudden events like storms and burst pipes are often covered by home insurance. Gradual leaks and wear usually aren’t. We photograph the damage and the cause, and record what we did, so your insurer has what it needs. Whether a claim is accepted is up to your insurer.
How it works
- You call, a tradesperson answers. Any hour, 7 days. Calls to 0426 204 244 go to a real roofer or plumber, not a call centre. Send photos and videos on WhatsApp so we can see it straight away.
- We confirm the cost on the phone. $330 after-hours call-out and a $550 minimum, before anyone heads out.
- We make it safe. Stop the water, isolate the danger, tarp or board up, protect the inside of the home.
- We fix the cause. On the spot wherever we can, by fully licensed tradespeople with the parts in the van.
- Photos and a quote for the rest. Before and after photos for you and your insurer, and a written quote for any long-term repair.
What happens on a real emergency call
You call, a tradesperson picks up and asks for photos or a video on WhatsApp. We tell you how to stop the damage while we’re on the way, confirm the after-hours cost, then make it safe, fix what we can and send you photos and a written quote for anything left.
Real quotes and reports from our jobs
These are real quotes and reports we sent to customers, published with their permission. Names, street addresses, contact details and claim numbers are blacked out. Click a page to open the full PDF.
InsuranceSame-day forensic inspection and make-safe report from Nicholls, Canberra. Water was getting into a ground-floor bathroom, and we confirmed the source as badly deteriorated lead flashing where the first-floor roof meets the wall. We installed a temporary make-safe on the day and documented everything with before, during and after photos and video.
- Insurance
Gutter/downpipe flow restoration & roof assessment · Flynn ACT
Insurance make-safe quote from Flynn, Canberra. Blocked gutters and downpipes were overflowing, so the quote covers clearing and flushing the gutters, removing the downpipe bends that standard flushing misses, a flow test, and a roof assessment. Every step lists what could go wrong and how we prevent it, with a total of $2,563 including GST.
- Pre-arrival estimate
Roof water-ingress repair · Curtin ACT
Insurance repair quote for a roof leak in Curtin, Canberra, prepared before attending from the homeowner’s photos and video and the insurer’s assessment report. We reviewed the evidence, identified likely flashing defects, and priced the repairs with dye testing to confirm the cause. It shows how we can give a quick, evidence-based quote without a first site visit.
Areas we cover
We cover all of Canberra and the ACT, plus the towns within about an hour’s drive of the city, including the NSW towns around Canberra. Our Canberra base is at 4/9 Dines Place, Bruce ACT 2617.
Towns we cover include:
- Queanbeyan and the south: Queanbeyan, Jerrabomberra, Googong, Michelago and Bredbo
- North and Yass Valley: Hall, Sutton, Gundaroo, Murrumbateman, Yass and Binalong
- East: Bungendore, Captains Flat, Tarago and Braidwood
- Federal Highway: Collector, Gunning and Goulburn
Not sure if your town is in range? Call 03 8583 2640 or 0426 204 244 and ask.
Why Holy Mess Repairs
- Fully licensed in Canberra. Every job is done by fully licensed tradespeople, with a compliance certificate for the work every time. Insured through BizCover.
- 4.5 stars from 124 Google reviews.
- Honest about the cause, and about what it will cost.
- Options with prices, so you can choose.
- Photos before and after, every job.
HOLYMESS PTY LTD · ABN 31 666 327 813
How we quote
Call or email us and I’ll give you a free estimate over the phone. There’s no fee for the estimate. Once you’re happy with it, we send you a written document that explains what to expect, the likely scenarios and what each one costs, plus the quality of work and the warranty. That way you know exactly what you’re getting before we arrive.
Send us photos and videos on WhatsApp: 0426 204 244. Send as many as you can. The more we see, the more accurate the estimate.
Canberra emergency repairs FAQs
Are you really available 24 hours a day?
Yes. Call or WhatsApp 0426 204 244 any time, day or night, 7 days. A real roofer or plumber answers, not a call centre.
How much is an after-hours emergency call-out?
After hours there’s a $330 call-out fee and a $550 minimum charge for an emergency repair. We confirm the cost on the phone before we come out.
What kinds of emergencies do you handle?
Any emergency around the home or business: roof leaks, storm damage, burst pipes, flooding and water damage, no hot water, blocked drains, electrical faults, make-safes and structural damage. If you’re not sure, call and ask.
Who does the work?
Fully licensed tradespeople, either our own Holy Mess team or a licensed contractor we work with, for every job.
Should I send photos?
Yes, please. Photos and videos on WhatsApp to 0426 204 244 help us bring the right parts and tell you what to do before we arrive.
Will you fix it on the night or just make it safe?
Wherever we can, we fix the cause on the spot. If the proper repair needs more materials or a dry day, we make it safe and quote the long-term fix first.
Are you licensed in the ACT and NSW?
Yes. Every job in Canberra and the surrounding NSW towns is done by fully licensed tradespeople, and you get a compliance certificate for the work every time. We’re insured through BizCover.
Do you cover my town?
Yes, if you’re in Canberra, the ACT or a town within about an hour’s drive, including the NSW towns around Canberra. That includes Queanbeyan, Jerrabomberra, Googong, Hall, Sutton, Murrumbateman, Gundaroo, Yass, Bungendore, Braidwood, Michelago, Collector, Gunning and Goulburn. Not sure? Call 0426 204 244 and ask.
Do you charge for a quote?
No. Call or email us and we’ll give you a free estimate over the phone, with no fee for the estimate. Send photos and videos on WhatsApp to 0426 204 244 and we’ll follow up with a written document setting out the likely scenarios, the cost of each and the warranty.
Emergency in Canberra? Call now
Send us photos and videos on WhatsApp to 0426 204 244, or call for a free phone estimate.
Call Victor and the team: 03 8583 2640 or 0426 204 244
Holy Mess Repairs · Canberra base: 4/9 Dines Place, Bruce ACT 2617 · Main office: 19 Chivers Rd, Templestowe VIC 3106 · Serving Canberra, Queanbeyan and towns within about an hour